Support Center

We're here to help you succeed. Find answers to common questions or get in touch with our support team

How Can We Help?

Choose the support option that works best for you

📧

Email Support

Get help via email for non-urgent questions

amsitechsolutions6@gmail.com

Response: 24 hours

📞

Phone Support

Speak directly with our support team

0320 5941718

Response: Immediate

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Live Chat

Real-time chat support during business hours

Available on website

Response: < 5 minutes

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Emergency Support

24/7 support for critical issues

Premium clients only

Response: < 1 hour

Frequently Asked Questions

Find quick answers to the most common questions

How do I get started with a new project?

Getting started is easy! Simply contact us through our contact form or give us a call. We'll schedule a consultation to discuss your project requirements, timeline, and budget.

What is your typical project timeline?

Project timelines vary depending on complexity and scope. Simple websites typically take 2-4 weeks, while complex applications can take 3-6 months. We'll provide a detailed timeline during our initial consultation.

Do you provide ongoing support and maintenance?

Yes! We offer comprehensive support and maintenance packages to keep your applications running smoothly. This includes bug fixes, security updates, performance optimization, and feature enhancements.

What technologies do you specialize in?

We specialize in modern web technologies including React, Next.js, Node.js, Python, cloud platforms (AWS, Azure, GCP), mobile development (React Native, Flutter), and many more cutting-edge technologies.

Can you work with our existing team?

Absolutely! We frequently collaborate with internal teams and can integrate seamlessly into your existing development workflow. We're experienced in both leading projects and supporting existing teams.

How do you handle project communication?

We believe in transparent communication. We provide regular updates through your preferred channels (Slack, email, project management tools) and schedule weekly check-ins to ensure everything stays on track.

What if I need changes during development?

We understand that requirements can evolve. We use an agile development approach that allows for flexibility. Minor changes are typically accommodated, while major scope changes are discussed and may affect timeline and budget.

Do you sign NDAs and handle sensitive data?

Yes, we take data security and confidentiality very seriously. We're happy to sign NDAs and have robust security practices in place to protect your sensitive information and intellectual property.

Still Need Help?

Can't find what you're looking for? Our support team is ready to assist you

Contact Support